The National Board for Certified Counselors is excited to announce a remote administration option for the National Counselor Examination (NCE) and the National Clinical Mental Health Counseling Examination (NCMHCE). You now have the choice to take the NCE and NCMHCE online from any secure location through the OnVUE platform or in person at a Pearson VUE test center. The information below is designed to assist you in choosing the option that best suits your needs and will allow you to have the best possible testing experience.
Pearson VUE has developed a short video to demonstrate what you can expect when testing at testing center.
If you require a special accommodation(s) during the examination because of an ADA-recognized disability or because English is your second language, you must indicate your request at the time you submit your examination registration. We also recommend that you upload the appropriate documentation verifying the need for the request at the time of registration.
All requests for special examination accommodations are reviewed individually and are subject to approval.
You must bring:
Note: The first and last name that you used to register for the examination must exactly match the first and last name on the IDs that are presented on test day. Both required IDs must be issued by the country in which you are testing. If you do not have qualifying IDs issued from the country in which you are testing, a passport from your country of citizenship is required along with a secondary ID. If you have any questions or concerns about the ID you are required to bring with you to the test center for admittance for your examination, please contact Pearson VUE customer service.
The following security procedures apply during the examination:
You may take a break when you wish, but you will not be given additional time to test.
Pearson VUE continues to closely monitor the COVID-19 pandemic and will adjust test center operations as needed. For updated guidance on health and safety practices, testing candidate policies, and location-specific testing information, visit the Pearson VUE website.
Visit our OnVUE page to explore what to expect when testing through the OnVUE platform.
NBCC and Pearson VUE provide reasonable and appropriate special examination accommodations for individuals with disabilities. The existence of a disability does not automatically necessitate an accommodation. Consistent with the Americans with Disabilities Act (ADA), a disability is a physical or mental impairment that substantially limits a major life activity or bodily function. All accommodation requests are reviewed under the Special Examination Accommodations Policy.
Only specific, limited accommodations may be available for those candidates opting for the OnVUE online administration of any examination. For security reasons, no unscheduled breaks will be permitted during the OnVUE test administration, regardless of approved accommodations. If a candidate anticipates needing additional breaks outside of the scheduled 15-minute break, or is approved for frequent or scheduled breaks, the candidate is strongly encouraged to test in-person at a testing center. Special examination accommodations (SEAs) must be requested for each examination registration. A candidate may use the Accommodation Request form, or submit substantially similar documentation in accordance with the requirements set forth in the Special Examination Accommodations Policy.
Accommodations must be pre-approved by NBCC, or the relevant state agency, before scheduling the examination. If an examination is scheduled prior to receipt of written confirmation of SEA approval, the candidate may forfeit their accommodation request and/or their scheduled examination appointment time. Candidates who receive written confirmation of SEA approval must schedule their examination appointment by calling Pearson VUE’s toll-free number (800) 466-0450 and selecting Option 3. For any questions related to accommodations, please feel free to email us.
You will be prompted to capture:
Note: The first and last name that you used to register for the examination must exactly match the first and last name on the ID that is presented on test day. If the identification that you submit does not pass the initial review, you may be asked to submit an alternative option. All required IDs must be issued by the country in which you are testing If you do not have a qualifying ID issued from the country in which you are testing, a passport from your country of citizenship is required along with a secondary ID. If you have any questions or concerns about the ID you are required to bring with you to the test center for admittance for your examination, please contact Pearson VUE customer service.
Before choosing OnVUE for your examination administration, evaluate your equipment and intended testing location to ensure that you meet all requirements for online testing.
Other individuals (including children) and pets are not allowed in the testing environment. We recommend, if possible, using a room that has a door with a lock to reduce the likelihood that an interruption will occur. You are not permitted to get up or leave your testing computer for any reason except for one 15-minute, prescheduled break. Interruptions (including contact with any person other than the examination proctor) will result in disqualification from the online administration of the examination. In the event that this happens, you will have to schedule to take the examination at a Pearson VUE test center at a later date.
Additionally, examinees are not allowed to have textbooks, cell phones, smart watches, or other materials that may have test content information on their desks or within reach in the testing environment.
You are not permitted to get up or leave your testing computer for any reason except for one 15-minute, prescheduled break. This break will be provided after you complete the first 100 questions of the examination. After the break, you will not be permitted to return to the first 100 questions. If you leave your testing location at any time outside of this break, you will have to schedule to take the examination at a Pearson VUE test center at a later date.
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